Birmingham Airport is one of Monarch Airlines five UK hubs. In the early hours of this morning, Monarch Airlines was taken into administration.
Earlier today I spoke with the Transport Minister, Lord Callanan, who told me the Civil Aviation Authority have leased 30 aircraft to get Monarch’s customers back home at no extra charge - even though only 5% are covered by ATOL protection, and that their return flights will be as near the original date and time as possible. Most of the stranded passengers are in Spain, Portugal, Turkey and Greece.
Despite the impact on Monarch’s commercial flights, my understanding is that Monarch’s engineering operation at Birmingham is unaffected.
To deal with this crisis, The Government has set up a special call centre with 300 members of staff for anyone who is worried about the arrangements to get them home or their future holiday booking. I understand there were some disappointed customers at Birmingham Airport this morning but that it was prepared with a customer service support centre. There are approximately 100,000 customers of Monarch presently abroad. I stand by to help any of my constituents caught up in this.
Rt Hon Dame Caroline Spelman MP